intellectual capital

intellectual capital

The sum of an organization’s: (1) collective knowledge, experience, skills, competencies, and ability to acquire more; (2) work outcomes, services and other intangible manifestations of the application of these to the strategic intent of the organization; (3) relationships and processes that facilitate this application, its delivery of value to the marketplace, and its delivery of strategic advantage back to the organization; (4) the organization’s competencies; the artifacts and measurements of its intangible resources; the capabilities and interactions of its formal organizations, informal communities, customers, and partners; and the knowledge, skills, and potential of its employees and other stakeholders; (5) Intangible material and relationships that have been or could be formalized, captured, and leveraged to produce a higher-valued asset; (6) the difference between book value and market value; and (7) the knowledge and skill of its engineers.

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