minimum viable quality

minimum viable quality

Viable means a quality system with enough features to support our consistent delivery of quality to our customers. Minimum means the smallest amount of quality system functionality we can build that delivers customer value. It is sufficient to learn about the business viability of the quality processes and iteratively adjust to improve our quality system. Minimum means our quality system must align with the business objectives. Ours is the minimum system needed to ensure the right quality that satisfies customer needs without our system becoming wasteful to our business by working a system that provides something no one wants. We strive for a balance, dynamically adjusting with feedback from improvement as experiments. Eric Ries introduced the concept of the minimum viable product as part of his Lean Startup methodology. We apply his concept in a different way to constrain our quality system so we get the benefits of systematic processes without the historical problems many companies have experienced by sub-optimizing and focusing on their quality system as an end rather than a means.

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